Reliable dispatch with transparent delivery timelines

Order processing

Orders are processed after payment confirmation, stock confirmation, and customer verification where required. Cash on delivery orders may require phone or WhatsApp confirmation before dispatch.

Orders placed after business hours, on weekends, or on public holidays begin processing on the next business day.

Estimated delivery times

• Karachi: usually 1 to 3 business days after dispatch.
• Major cities in Pakistan: usually 2 to 5 business days after dispatch.
• Remote areas: usually 4 to 7 business days after dispatch, depending on courier coverage.
• Same-day or express delivery may be offered in selected areas when available.

Shipping charges

Shipping fees are shown during checkout or confirmed by our support team before dispatch. Fees may vary based on product weight, order value, destination, insurance, or courier service level.

Delays and stock issues

We aim to ship within the timeline promised at checkout. If we cannot ship within that timeframe, we will contact you with an updated estimate and available options, including cancellation where applicable.

Delivery may be delayed by courier disruptions, address issues, weather, public holidays, payment review, or high-demand periods. We will help coordinate with the courier once the order has shipped.

Receiving your order

• Please provide a complete address, reachable phone number, and any delivery instructions before dispatch.
• Inspect the outer packaging before accepting delivery where possible.
• If the parcel appears damaged or tampered with, take photos and contact us immediately.
• Tracking updates may take time to appear after courier pickup.